Common Help Tips

Unfortunately, we do not and cannot ship outside of Canada.

We ship via Canada Post Express which takes around 5 business days. For orders under $250 shipping is a flat rate of $15 and orders over $250 we offer free shipping!
We ship in discreet packages with no labeling on the outside so it won’t draw any attention.

Yes, all orders are shipped with Canada Post and include tracking.

We will hold on to the order for a 2 days but please let us know if you are waiting to make a payment so that we do not cancel it after a few days. All of our products come in limited quantities so it would be unfair to hold back inventory when the rest of our members could be enjoying it promptly.

We only accept eTransfer through online banking. Send us full payment to: [email protected]. Use ace + the four digits of your order number as the password (ace****) Leave blank the “memo” section of the e-transfer.

Setting up your online banking is a quick set up and sending an Interac eTransfer takes just a few moments. eTransfer can take up to 30-mins to be received based on whom you bank with so please watch out for the “delivered” status on your online banking if you are wondering if we received it or not.

If you want to know the process for your particular bank, Google your “your bank’s name” + Interac eTransfer.

interac.ca/en/interac-e-transfer-consumer.html

Vape Pens, are battery powered smoking devices that turn liquids and oils into smokeless vapor for a cleaner and healthier experience over traditional smoking.

Ace Vape Pens are activated simply by inhaling on the ceramic mouthpiece (known as “auto draw”). Small sips are generally the way to go, so avoid inhaling as hard and as deep as you can.

Depending on often you use your Vape Pen your battery should last anywhere from a few days to a few weeks. Once your battery charge runs out you can recharge it.

Avoid exposing your Vape Pens to heat and moisture. These conditions will break your product down over time and lower the overall quality of your concentrates immensely. We recommend to store your Vape Pens in a cool and dark place.

Disposable Vape Pens are generally smaller and even more discreet than their reusable counterparts. Vape Pens give off little to no odor and offer the opportunity to vape inside without affecting the people around you.  Also, if you don’t want to deal with the hassle of keeping a vape pen filled, then a disposable vape pen is the way to go. Once the oil/concentrate supply is depleted, you can simply discard it.

Ace Disposable Vape Pens are small enough to fit into most pockets and bags for the ultimate in portability and are perfect for an active lifestyle, meaning that you don’t need to carry big rigs for concentrates or fragile glass for flower.